Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

 

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  • Public Advocates
    Public Advocates Inc. is a nonprofit law firm and advocacy organization that challenges the systemic causes of poverty and racial discrimination by strengthening community voices in public policy and achieving tangible legal victories advancing education, housing and transit equity.

  • Public Citizen
    Consumer advocacy group that supports citizens’ rights concerning health, safety and good government. Organization includes Buyers Up, Congress Watch, Critical Mass, Health Research Group and Litigation Group.

  • Public Justice
    Public Justice is America’s public interest law firm. Through creative litigation, public education, and innovative work with the broader public interest community, they: * protect people and the environment; * hold the powerful accountable; * challenge government, corporate, and individual wrongdoing; * increase access to justice; * combat threats to our justice system; and * inspire lawyers and others to serve the public interest.

  • Puerto Rico - Better Business Bureau (BBB)
    Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations.

  • Puerto Rico - Office of the Commissioner of Financial Institutions
    The State Departments of Banking regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit.

  • Puerto Rico - Office of the Commissioner of Insurance
    The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities.

  • Puerto Rico - Public Service Commission
    The Public Utilities Commission (RIPUC) and the Division of Public Utilities and Carriers (DPUC) are independent regulatory bodies whose mission is to ensure that safe, reliable, quality utility service is provided at a fair and reasonable cost.

  • Puerto Rico - Weights and Measures Office
    State Weights and Measures Offices enforce laws and regulations about the labeling, weight, measure or count of packaged items including food and household products. These offices also regulate the accuracy of weighing and measuring devices in supermarket, gas stations, taxicabs, etc. Some city and county offices have weights and measures functions in addition to the state offices listed below that might be listed under either…

 
 
 

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