Consumer Services Guide (CSG)
Consumer Action Edition
The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.
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- Indiana - Utility Regulatory Commission
The Indiana Utility Regulatory Commission is a fact-finding body that hears evidence in cases filed before it and makes decisions based on the evidence presented in those cases. An advocate of neither the public nor the utilities, the IURC is required by state statute to make decisions that balance the interests of all parties to ensure the utilities provide adequate and reliable service at reasonable… - Indiana - Weights and Measures Office
State Weights and Measures Offices enforce laws and regulations about the labeling, weight, measure or count of packaged items including food and household products. These offices also regulate the accuracy of weighing and measuring devices in supermarket, gas stations, taxicabs, etc. Some city and county offices have weights and measures functions in addition to the state offices listed below that might be listed under either… - Indoor Environments Division (IED) of Environmental Protection Agency
The Indoor Environments Division (IED), located within the Office of Radiation and Indoor Air (ORIA), under the Office of Air and Radiation (OAR), is responsible for implementing EPA’s Indoor Environments Program, a voluntary (non-regulatory) program to address indoor air pollution. EPA’s Indoor Environments Division seeks to reduce human health risks posed by contaminants in indoor environments. IED analyzes those risks based on sound science, and… - Inland Fair Housing and Mediation Board (IFHMB)
The agency was established in 1980 and has been spirited in the fight against discrimination in housing. IFHMB continues to educate the community at large about their rights and responsibilities under fair housing laws. - Inspector General's Fraud Hotline, (HUD)
Accepts e-mail complaints related to fraud, waste, and abuse in HUD programs and operations, including mismanagement or violations of law, rules, or regulations by HUD employees or program participants. HUD's page warns consumers that sending e-mail complaints will not protect their privacy or confidentiality. - Instituto Laboral de la Raza
For over 27 years, the Instituto Laboral de la Raza has served low income families of California as a nonprofit advocacy and workers’ resource center. Headquartered in the Mission District of San Francisco, with a field office in San Jose, the Instituto provides legal services, peer counseling, financial education and access to a network of services to the unorganized working poor. Most of their clients… - Insurance Information Institute
The mission of the Insurance Information Institute (I.I.I.) is to improve public understanding of insurance—what it does and how it works. For more than 40 years, the I.I.I. has provided definitive insurance information. Today, the I.I.I. is recognized by the media, governments, regulatory organizations, universities and the public as a primary source of information, analysis and referral concerning insurance. Each year, the I.I.I. works on… - Insurance Regulators
The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities. - Internal Revenue Service (IRS)
The IRS Mission is to provide America's taxpayers top quality service by helping them understand and meet their tax responsibilities and enforce the law with integrity and fairness to all. The IRS is a bureau of the Department of the Treasury and one of the world's most efficient tax administrators. In fiscal year 2012, the IRS collected more than $2.5 trillion in revenue and processed… - International Food Information Council
The International Food Information Council Foundation is dedicated to the mission of effectively communicating science-based information on health, food safety and nutrition for the public good. Their vision is a global environment where credible science drives food policy and consumer choice. - Iowa - Attorney General
The Iowa Attorney General’s Consumer Protection Division protects consumers from fraud and ensures fair competition in the marketplace. The Division enforces a number of laws that protect the buying public from false or misleading advertisements or sales practices. It also enforces laws that make sure consumers get information to help them make important decisions, like credit disclosure laws that help consumers compare loan offers. - Iowa - Better Business Bureau (BBB)
Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations. - Iowa - Department of Motor Vehicles (DMV)
Iowa DMV site has been created to help you renew or register for a drivers license, find DMV forms, practice tests, drivers ed & traffic schools, auto insurance, or just about anything else related to Iowa DMV. - Iowa - Division of Banking
The Iowa Division of Banking protect the interests of those doing business with banks, financial service providers and licensed professionals by ensuring safety, soundness and adherence to the laws and regulations of Iowa. - Iowa - Division of Insurance
The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities. - Iowa - Securities Bureau Enforcement Section
Each state has its own laws and regulations for securities brokers and for all types of securities, including stocks, mutual funds, commodities, real estate offerings, uninsured investment products sold by banks and others. The officials enforce these laws and regulations. State securities agencies are responsible also for preventing fraud and abuse in the sale of all but the largest securities offerings. If you have a… - Iowa - Utilities Board
The Iowa Utilities Board regulates utilities to ensure that reasonably priced, reliable, environmentally responsible, and safe utility services are available to all Iowans. The Iowa Utilities Board is valued as the regulatory expert and solutions-oriented partner in electric, natural gas, and telecommunications issues. - Iowa - Weights and Measures Office
The Iowa Weights and Measures Bureau’s mission is to improve the accuracy of measurements, enhance consumer protection, promote fair competition, and facilitate economic growth and trade.
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