Consumer Services Guide (CSG)
Consumer Services Guide (CSG) Edition
The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the 'Guide', some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.Browse By Date
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- Privacy Basics and Opt-Out Strategies
The Privacy Rights Clearinghouse provides guidance on Privacy Basics and Opt-Out Strategies.
(added January 2009) - Civil Justice Network
The Civil Justice Network works to increase the delivery of legal services to Maryland, Washington D.C. and Virginia clients of low and moderate income through a network of solo, small firm and community based lawyers who share a common commitment to increasing access to justice through traditional and non-traditional means.
(added August 2007) - California Online Directory
The California Online Directory is a service provided by the Department of Technology Services, Statewide Telecommunications and Network Division. The Online Directory is designed to improve access to government information and services for state employees, local government and the general public. The directory services include state employee information, state agency information, and a State Government Organization Chart, as well as a keyword search. You can…
(added July 2007) - Board of Occupational Therapy
The board licenses Occupational Therapists (OTs) and certifies Occupational Therapist Assistants (OTAs) in California. It also investigates allegations of violations of the OTPA by licensees and certificate-holders.
(added July 2007) - California - Osteopathic Medical Board
The board protects consumers, promotes the highest professional standards in the practice of osteopathic medicine, and licenses osteopathic physicians and surgeons. It investigates consumer complaints and uses its enforcement power to ensure practitioners abide by the provisions of the state Business and Professions Code/Medical Practice Act.
(added July 2007) - Physical Therapy Board of California
The Board is a California State government agency, which licenses and disciplines physical therapist and physical therapist assistants. The Board provides three principal types of consumer services: verifies education and background prior to licensure, information about physical therapist and physical therapist assistants, and investigation of complaints against physical therapist and physical therapist assistants.
(added July 2007) - Physician Assistant Committee, California Dept. of Consumer Affairs
The Physician Assistant Committee (PAC) of the Medical Board of California protects consumers by licensing physician assistants and approving physician assistant training programs. The Committee ensures that licensees and approved programs have met the minimum licensure requirements.
(added July 2007) - Board of Podiatric Medicine
The Board of Podiatric Medicine ensures protection of consumers, enforces contemporary standards and provides accurate and timely information that promotes sound consumer decision-making with regard to Doctors of Podiatric Medicine.
(added July 2007) - Professional Fiduciaries Bureau, Dept. of Consumer Affairs of California
The Professional Fiduciaries Bureau was created by legislation that passed and was enacted into law in 2007 to regulate non-family member professional fiduciaries, including conservators, guardians, trustees, and agents under durable power of attorney as defined by the Professional Fiduciaries Act. Professional fiduciaries provide critical services to seniors, disabled persons, and children. They manage matters for clients including daily care, housing and medical needs, and…
(added July 2007) - Board of Psychology
The California Board of Psychology protects the safety and welfare of consumers of psychological services.
(added July 2007) - Bureau of Naturopathic Medicine
The Bureau administers the Naturopathic Doctors Act. This law specifies various standards for the licensure and regulation of naturopathic medicine that the Bureau enforces.
(added July 2007) - Landscape Architects Technical Committee
The Landscape Architects Technical Committee (LATC), under the purview of the California Architects Board (CAB), was created by the California Legislature to protect the health, safety, and welfare of the public by establishing standards for licensure and enforcing the laws and regulations that govern the practice of landscape architecture in California. It is one of the numerous boards, bureaus, commissions, and committees within the Department…
(added July 2007) - Board of Guide Dogs for the Blind
The Board licenses and regulates schools and persons in California that train and supply guide dogs for the blind. The Board also oversees fund raising practices.
(added July 2007) - Board for Geologists and Geophysicists
The Board for Geologists and Geophysicists examines and licenses Professional Geologists, Professional Geophysicists, Certified Engineering Geologists and Certified Hydrogeologists in California. The licensure process ensures the public that those individuals licensed and certified have met defined levels of education and experience. Licensed and certified individuals are expected to practice within the standards of the profession. In addition to licensing and regulating the geology and geophysics…
(added July 2007) - Board for Professional Engineers and Land Surveyors
This boards regulates the practice of professional engineering and land surveying. It licenses qualified individuals as professional engineers and land surveyors; anticipates changes in the engineering and land surveying professions to ensure that the laws and regulations are contemporary, relevant, and responsive; establishes regulations and promotes professional conduct; enforces laws and regulations; provides information so that the public can make informed decisions regarding utilizing professional…
(added July 2007) - Board of Registered Nursing (BRN)
The California Board of Registered Nursing (BRN) regulates the practice of registered nursing and certified advanced practice nurses in order to protect the public health, safety and welfare. The Board exists to protect the health and safety of consumers and promote quality registered nursing care in California.
(added July 2007) - California - Respiratory Care Board, Dept. of Consumer Affairs
The Respiratory Care Board of California's mission is to protect and serve the consumer by enforcing the Respiratory Care Practice Act and its regulations, expanding the delivery and availability of services, increasing public awareness of respiratory care as a profession, and supporting the development and education of all respiratory care practitioners. This bureau receives complaints against respiratory care professionals.
(added July 2007) - Speech-Language Pathology and Audiology Board
The mission of the Speech-Language Pathology and Audiology Board (SLPAB) is to protect the consumer by requiring adherence to statutes and regulations designed to ensure the qualifications and competency of providers of speech-language pathology and audiology services. The SLPAB is an agency within the California Department of Consumer Affairs. This board receives complaints against speech-language pathologists or audiologists.
(added July 2007) - California - Telephone Medical Advice Services Bureau
Protect consumers by regulating businesses that provide telephone medical advice to California patients. Inform patients of their rights and pursue any reported harmful activities. This bureaus serves both consumers and businesses that provide Telephone Medical Advice Services.
(added July 2007) - Veterinary Medical Board
The mission of the Veterinary Medical Board (VMB) is to protect consumers and animals through development and maintenance of professional standards, licensing of veterinarians and registered veterinary technicians, and diligent enforcement of the California Veterinary Medicine Practice Act.
(added July 2007) - Board of Vocational Nursing and Psychiatric Technicians
The mission of the California Board of Vocational Nursing and Psychiatric Technicians (Board) is to protect the public. Public protection is paramount to the Board and its highest priority in exercising its licensing, regulatory and disciplinary functions. Toward this end, the Board ensures that only qualified persons are licensed vocational nurses and psychiatric technicians by enforcing education requirements, standards of practice and by educating consumers…
(added July 2007) - California - Office of Privacy Protection
The California Office Privacy Protection, in the State and Consumer Services Agency, provides information and assistance on privacy issues to individuals and recommends privacy practices to businesses and other organizations. The office opened in 2001, with a mission of identifying consumer problems in the privacy area and encouraging the development of fair information practices.
(added July 2007) - Court Reporters Board
The mission of the Court Reporters Board is to protect the public health, safety and welfare by ensuring the integrity of judicial records through oversight of the court reporting profession. The CRB carries out this mission by testing, licensing and disciplining court reporters, and by recognizing the schools of court reporting that meet state curriculum standards.
(added July 2007) - Consumer Information Center (CIC)
The Consumer Information Center (CIC) is an information resource for California consumers. CIC is operated by the Consumer and Community Relations Division of the California Department of Consumer Affairs. When consumers have problems in the marketplace, they call CIC's toll-free number, (800) 952-5210, to obtain assistance. Staff members can help find the right government agency to help with a particular problem, and they can also…
(added July 2007) - Board of Behavioral Sciences
The BBS is responsible for consumer protection through the regulation of Marriage and Family Therapists (MFT); Licensed Clinical Social Workers (LCSW); Licensed Educational Psychologists (LEP); MFT Interns; and Associate Clinical Social Workers (ASW) in the State of California.
(added July 2007)
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