Consumer Services Guide (CSG)
Consumer Services Guide (CSG) Edition
The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the 'Guide', some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.Records Found: 44
- Health Privacy Project
Non-partisan, non-profit organization dedicated to protecting medical privacy and monitoring federal medical privacy standards. - Health Research Group (HRG)
A division of Public Citizen, HRG works for protection against unsafe foods, drugs, medical devices, and workplaces, and advocates for greater consumer control over personal health decisions. A monthly Health Letter and a monthly letter on prescription drugs are available. - Healthfinder
Clearinghouse of information on health topics compiled by health agencies and other reputable sources. - HHS-TIPS Fraud Hotline, (HHS)
Accepts complaints about Medicare and Medicaid fraud. Callers are not required to identify themselves, and if they do not want to speak to a Hotline representative, they may mail, e-mail or fax their complaint. - Joint Commission on Accreditation of Healthcare Organizations
Hospital accreditation group investigates complaints from patients through the Office of Quality Monitoring. - Los Angeles County Medical Association
Contact about complaints regarding medical services received from doctors, questions about ethics or insurance problems. Provides information about medical services, mediation and peer review. - Los Angeles Free Clinic
The Los Angeles Free Clinic's mission is to serve as a community-based organization which identifies human service needs of under-served populations; develops resources and quality programs to meet those needs; and provides the services free of charge and free of judgment in a caring environment. To make an appointment at any site, call (323) 653-1990 - Monday through Friday from 9:00 a.m. to 5:00 p.m.… - Medical Board of California
Contact to complain about health care professionals (physicians, surgeons, opticians, physical therapists, physicians assistants, psychologists, research psychoanalysts, podiatrists, speech therapists/audiologists, hearing aid dispensers, respiratory therapists and acupuncturists). Does not handle fee disputes. - Medical Information Bureau (MIB)
The MIB is like a credit reporting agency for medical reports. If you believe there are errors in your medical history report, you may request a copy for an $8 fee, and try to correct them. - National Center for Assisted Living (NCAL)
The National Center for Assisted Living (NCAL) is the assisted living voice of the American Health Care Association (AHCA), the nation’s largest organization representing long term care. - National Health Information Center (NHIC), (HHS)
A health information referral services which links consumers and health professionals who have health questions with organizations best able to provide answers. Also maintains http://www.health.gov/nhic. - Osteopathic Medical Board
The board protects consumers, promotes the highest professional standards in the practice of osteopathic medicine, and licenses osteopathic physicians and surgeons. It investigates consumer complaints and uses its enforcement power to ensure practitioners abide by the provisions of the state Business and Professions Code/Medical Practice Act. - Pacific Business Group on Health
The Pacific Business Group on Health (PBGH), a business coalition of 50 purchasers, seeks to improve the quality and availability of health care while moderating cost. Founded in 1989, the non-profit coalition is one of the most active in the country. - Physical Therapy Board
The Board is a California State government agency, which licenses and disciplines physical therapist and physical therapist assistants. The Board provides three principal types of consumer services: verifies education and background prior to licensure, information about physical therapist and physical therapist assistants, and investigation of complaints against physical therapist and physical therapist assistants. - Physician Assistant Committee
The Physician Assistant Committee (PAC) of the Medical Board of California protects consumers by licensing physician assistants and approving physician assistant training programs. The Committee ensures that licensees and approved programs have met the minimum licensure requirements. - San Francisco Medical Society
Contact about complaints regarding medical services received from doctors, questions about ethics and insurance problems. Provides information about medical services, referrals to physicians, mediation and peer review. - Society for Healthcare Consumer Advocacy
Links to state chapters provide information about hospital based patient representatives and healthcare advocates who handle complaints. - Veterans Health Administration (10C3), (VA)
Call for information about medical care. - Victims of Insurance Company Errors (VOICE)
Will assist consumers whose medical claims have been denied. Write to file a complaint or for a referral.