Consumer Services Guide (CSG)
Consumer Services Guide (CSG) Edition
The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the 'Guide', some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.Records Found: 428
- Tel-Law
TEL-LAW is a free phone-bank of recorded messages written by lawyers to help the public with their legal questions. - Tennessee - Better Business Bureau (BBB)
Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations. - Tennessee - Commissioner of Banks
The State Departments of Banking regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. - Tennessee - Department of Commerce and Insurance
The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities. - Tennessee - Regulatory Authority (Utilities)
The Public Utilities Commission (RIPUC) and the Division of Public Utilities and Carriers (DPUC) are independent regulatory bodies whose mission is to ensure that safe, reliable, quality utility service is provided at a fair and reasonable cost. - Texas - Banking Commissioner
The State Departments of Banking regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. - Texas - Better Business Bureau (BBB)
Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations. - Texas - Department of Insurance
The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities. - Texas - Public Utility Commission
The Public Utilities Commission (RIPUC) and the Division of Public Utilities and Carriers (DPUC) are independent regulatory bodies whose mission is to ensure that safe, reliable, quality utility service is provided at a fair and reasonable cost. - The Access Board
The Access Board is an independent Federal agency devoted to accessibility for people with disabilities. It operates with about 30 staff and a governing board of representatives from Federal departments and public members appointed by the President. Key responsibilities of the Board include: * developing and maintaining accessibility requirements for the built environment, transit vehicles, telecommunications equipment, and for electronic and information technology * providing… - The Carpet & FabriCare Institute
The Carpet & FabriCare Institute a non-profit regional trade association of carpet and textile cleaners serving California, Arizona and Nevada.They handle cleaning problems with furniture fabric. If the cleaner is a member, the Institute will contact the cleaner on your behalf. Even if the cleaner is not a member, file a complaint with the Institute and it will advise you on how to proceed. - The Environmental Law Community Clinic
Provides legal services and support to neighborhoods and community groups working on toxic contamination, toxic waste, lead poisoning and other environmental issues. Associated with UC-Berkeley Boalt School of Law. - The Foundation for Taxpayer and Consumer Rights
The Foundation for Taxpayer and Consumer Rights (run by Prop 103 author Harvey Rosenthal and associates) is out to give corporate lobbyists and special interest groups a run for their (considerable) money. Site contains info on the group's California-based insurance and HMO reform efforts, among other topics. - U.S. Consumer Product Safety Commission (CPSC)
Contact about problems with dangerous products. Enforces federal consumer protection laws. Also provides product safety, recall information (excluding cars) and information on toys and children's products. Call the hotline number to report a hazardous consumer product used in and around the home. - U.S. PIRG (Public Interest Research Group)
A nonprofit, non-partisan organization dedicated to serving as watchdog for the nation's citizens and environment. Produces reports on campaign finance reform, consumer issues such as ATM rates and auto safety, and advocates for strong consumer safeguards in the areas of product safety and environmental issues. State chapters focus on more regionally important issues, but also mirror national concerns. - United States Coast Guard, (DHS)
The United States Coast Guard is a military, multimission, maritime service and one of the nation’s five Armed Services. Its mission is to protect the public, the environment, and U.S. economic interests – in the nation’s ports and waterways, along the coast, on international waters, or in any maritime region as required to support national security. - United States Coast Guard: National Response Center, (DHS)
NRC must be called immediately if there is environmental release of hazardous chemicals, biological, radiological or etiological agents or oil pollution; NRC provides the WMD hotline. - United States Patent and Trademark Office (DOC)
The USPTO is a federal agency in the Department of Commerce. For over 200 years, the basic role of the USPTO has remained the same: to promote the progress of science and the useful arts by securing for limited times to inventors the exclusive right to their respective discoveries (Article 1, Section 8 of the United States Constitution). Under this system of protection new products… - United States Postal Inspection Service, (USPS)
The mission of the United States Postal Inspection Service is to protect the U.S. Postal Service, its employees and its customers from criminal attack, and protect the nation's mail system from criminal misuse. - United States Secret Service: Office of Government Liaison & Public Affairs, (DHS)
The United States Secret Service is mandated by statute and executive order to carry out two significant missions: protection and criminal investigations. The Secret Service protects the President and Vice President, their families, heads of state, and other designated individuals; investigates threats against these protectees; protects the White House, Vice President’s Residence, Foreign Missions, and other buildings within Washington, D.C.; and plans and implements security… - USDA Office of Communications
Office of Communications provides leadership, expertise, counsel, and coordination for the development of communications strategies which are vital to the overall formulation, awareness and acceptance of U.S. Department of Agriculture programs and policies, and serves as the principal USDA contact point for the dissemination of consistent, timely information. - Utah - Better Business Bureau (BBB)
Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations. - Utah - Department of Insurance
The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities. - Utah - Public Service Commission
The Public Utilities Commission (RIPUC) and the Division of Public Utilities and Carriers (DPUC) are independent regulatory bodies whose mission is to ensure that safe, reliable, quality utility service is provided at a fair and reasonable cost. - Utah-Commissioner of Banks
The State Departments of Banking regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit.