Consumer Services Guide (CSG)
Consumer Services Guide (CSG) Edition
The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the 'Guide', some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.Records Found: 428
- California - Legislative Counsel
This site features information on current and past legislative bills in the state of California. You can use this site to search for any of the California codes. - California - Office of Real Estate Appraisers (OREA)
OREA licenses real estate appraisers and ensures that appraisers obey national and California standards and law. This agency also investigates complaints against appraisers. Site features consumer information, as well as license verification of appraisers. - California - Public Utilities Commission
The Public Utilities Commission (RIPUC) and the Division of Public Utilities and Carriers (DPUC) are independent regulatory bodies whose mission is to ensure that safe, reliable, quality utility service is provided at a fair and reasonable cost. - California Community Dispute Services (CaCDS)
A non-profit agency dedicated to providing voluntary mediation and arbitration services as alternatives to the judicial system. - California Department of Food and Agriculture
Handles complaints about gas pumps, department store and recycler weight scales, taxi cab meters, vapor and electric meters and short-weight packaging of products nearly anything that can be weighed or measured. Check local telephone book for your county's listing. See also State Department of Food and Agriculture. - California Public Interest Research Group (CALPIRG)
Conducts research and works at the state and national levels on legislation regarding the environment, toxins, unsafe products, playgrounds and consumer banking issues. Send a self-addressed, stamped envelope for a publications list. Provides assistance with individual consumer problems at the Los Angeles and San Francisco offices. - California State Department of Fair Employment and Housing
The Mission of the Department of Fair Employment and Housing is to protect the people of California from unlawful discrimination in employment, housing and public accommodations, and from the perpetration of acts of hate violence. DFEH receives and investigates discrimination complaints in its twelve district offices throughout the State. Ten offices handle employment, public accommodations and hate violence cases and two offices handle housing cases.… - Call for Action
Volunteers are trained to assist in resolving consumer problems. Mediation services are available. - CAUCE (Coalition Against Unsolicited Commercial E-mail)
The Coalition Against Unsolicited Commercial Email is an ad hoc, all volunteer organization, created by Netizens to advocate for a legislative solution to the problem of Unsolicited Commerical E-mail ("spam"). - Center for Beneficiary Choices, (HHS)
Call 1-800-MEDICARE to get help with your questions about Medicare. You can order Medicare publications (English, Spanish, audi-tape, braille), get detailed information about the Medicare managed care plans in your area, order Medicare health plan quality and customer satisfaction information, and listen to recorded questions and answers on topics such as Medicare health plan choices and health plan quality information. CMS runs the Medicare, Medicaid,… - Center for Democracy and Technology
A nonprofit public interest organization dedicated to developing and advocating public policies that advance constitutional and civil liberties and democratic values in new computer and communications technologies. CDT provides reports on free speech, privacy, and international Internet issues. - Center for Food Safety and Applied Nutrition Information Line, (HHS)
- Center for Nutrition Policy and Promotion (USDA)
The Center for Nutrition Policy and Promotion is the focal point within USDA where scientific research is linked with the nutritional needs of the American public. The Center for Nutrition Policy and Promotion carries out its mission by: * Developing and coordinating nutrition policy within the USDA * Assessing the cost-effectiveness of government-sponsored nutrition programs on food consumption, food expenditures, food-related behavior, and nutritional status… - Center for Science in the Public Interest (CSPI)
The nonprofit organization conducts research, education, and advocacy on nutrition, health, food safety, and related issues as well as publishes the monthly Nutrition Action Healthletter, among other publications. - Citizens for the Right to Know
The California-based group provides a link to a database of HMO drug coverage, allowing consumers to easily research which medications are covered by California HMOs. - Civil Rights Division, (DOJ)
The Division is the program institution within the federal government responsible for enforcing federal statutes prohibiting discrimination on the basis of race, sex, handicap, religion, and national origin. Contact the Housing Discrimination Tip Line to report an incident of housing discrimination: 1-800-896-7743 (toll-free Tip Line) (202) 514-4713 (local calls) (202) 305-1882 (TTY) (202) 514-1116 (Fax) fairhousing@usdoj.gov - Colorado - Better Business Bureau (BBB)
Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations. - Colorado - Division of Securities
Each state has its own laws and regulations for securities brokers and for all types of securities, including stocks, mutual funds, commodities, real estate offerings, uninsured investment products sold by banks and others. The officials enforce these laws and regulations. State securities agencies are responsible also for preventing fraud and abuse in the sale of all but the largest securities offerings. If you have a… - Colorado - Office of Consumer Counsel
The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities. - Colorado - Public Utilities Commission
The Public Utilities Commission (RIPUC) and the Division of Public Utilities and Carriers (DPUC) are independent regulatory bodies whose mission is to ensure that safe, reliable, quality utility service is provided at a fair and reasonable cost. - Colorado - State Bank Commissioner
The State Departments of Banking regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. - Complaint Mediation Program
Information on how to file a mediation complaint with the California Department of Consumer Affairs. - Congress Watch
A branch of Public Citizen, Congress Watch works for consumer-related legislation, regulation, and policies in areas including health and safety and campaign finance. Publications are available. - Connecticut - Banking Commissioner
The State Departments of Banking regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. - Connecticut - Better Business Bureau (BBB)
Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations. BBB of Central New England, Inc. serves Central and Western MA, and Northeast Connecticut.