Consumer Services Guide (CSG)
Consumer Services Guide (CSG) Edition
The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the 'Guide', some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.Records Found: 227
- 1-800-USA-LEARN (1-800-872-5327), (ED)
Use this phone number and website to obtain information on the Department of Education's programs and major initiatives; publications, videos, and other materials; directory assistance; and referrals to specialists or other experts. - Administration on Aging, (HHS)
Government site includes a directory of state agencies on aging, a directory of state long-term-care ombudsmen, and a link to the Eldercare Locator to help you contact local service agencies. - Alliance Against Fraud in Telemarketing and Electronic Commerce (AAFTEC)
A coalition of public interest groups, trade associations, labor unions, businesses, law enforecment agencies, educators, and consumer protection agencies. Members promote efforts to educate the public about telemarketing and Internet fraud, and how consumers can shop safely by phone and online. - American Council on Consumer Interests (ACCI)
The leading consumer policy research and education organization consisting of a world wide community of researchers, educators and related professionals dedicated to enhancing consumer well-being. A major goal is to advance consumer knowledge by identifying issues, stimulating research, promoting education, and informing policy. - American Council on Science and Health (ACSH)
A consumer education consortium concerned with issues related to food, nutrition, chemicals, pharmaceuticals, lifestyle, the environment and health. ACSH is an independent, nonprofit, tax-exempt organization. - American Institute of Philanthropy
A charity watchdog service that can help you avoid giving your money to fraudulent "look-a-like" organizations. - Americans with Disabilities Act (ADA) Information Line, (DOJ)
The U.S. Department of Justice provides information about the Americans with Disabilities Act (ADA) through a toll-free ADA Information Line. This service permits businesses, State and local governments, or others to call and ask questions about general or specific ADA requirements including questions about the ADA Standards for Accessible Design. ADA specialists are available Monday through Friday from 9:30 AM until 5:30 PM (eastern time)… - Antitrust Division, (DOJ)
For over six decades, the mission of the Antitrust Division has been to promote and protect the competitive process — and the American economy — through the enforcement of the antitrust laws. The antitrust laws apply to virtually all industries and to every level of business, including manufacturing, transportation, distribution, and marketing. They prohibit a variety of practices that restrain trade, such as price-fixing conspiracies,… - Architects Board
The Board protects the health, safety, and welfare of the public through the regulation of the practice of architecture in California. It establishes regulations for examination and licensing of the profession of architecture in California. - Asian Pacific American Dispute Resolution Center
Provides mediation services for personal, business, community disputes and race-related disputes. Also provides services for all ethnic groups. We strive to improve human relations and race relations by addressing complex, cross cultural community conflicts and their root causes with community partners through education, training, and development of new models and techniques. - Asian Pacific American Legal Center
Assists and conducts community workshops in consumer education on fraud and vocational school fraud. Help with family law issues, immigration, civil, employment and language rights law and training in inter-ethnic relations. - Aviation Consumer Protection Division (ACPD) for persons with disabilities, (DOT)
This hotline will provide general information to consumers about the rights of air travelers with disabilities, respond to requests for printed consumer information, and assist air travelers with time-sensitive disability-related issues that need to be addressed in "real time." The line is staffed from 7 a.m. to 11 p.m. Eastern time, seven days a week. Air travelers who experience disability-related air travel service problems may… - Aviation Consumer Protection Division (ACPD), (DOT)
The ACPD operates a complaint handling system for consumers who experience air travel service problems. Consumers with concerns about airline safety should call the Federal Aviation Administration toll-free at 1-800-255-1111. Consumers with concerns about aviation security should register their comments with the Transportation Security Administration at www.tsa.gov/public/contactus. - Bay Area Legal Aid
Bay Area Legal Aid (BayLegal) is the largest provider of free civil legal services in the Bay Area. Their seven regional offices work together to provide high quality legal assistance to low-income people regardless of their location, language, or disability. BayLegal is uniquely positioned to help people across county lines. They assist people in the areas of housing, public benefits, health access, and domestic violence. - Berkeley Rent Stabilization Board
Contact for questions about rent control or general rental information in Berkeley. Provides landlord/tenant counseling and arbitration of rent increases. - Bet Tzedek Legal Services
Free services for low-income clients includes representation in landlord/tenant cases, public housing, property deeds, government benefits, health (including AIDS-ARC issues), board and care, nursing home, durable power of attorney for health care, in-home supportive services, conservatorships, guardianships, Chapter 7. Intake available at 30 senior centers by appointment- please visit the website: www.bettzedek.org/contact.html- for more information about the locations and phone numbers. - Better Business Bureau - Resource Library
The resource library holds a wide variety of buying guides, pamphlets and books offering tips on shopping for cars, computers, travel, home improvements, mortgages, and other consumer products. - Board of Occupational Therapy
The board licenses Occupational Therapists (OTs) and certifies Occupational Therapist Assistants (OTAs) in California. It also investigates allegations of violations of the OTPA by licensees and certificate-holders. - Board of Podiatric Medicine
The Board of Podiatric Medicine ensures protection of consumers, enforces contemporary standards and provides accurate and timely information that promotes sound consumer decision-making with regard to Doctors of Podiatric Medicine. - Bureau of Citizenship and Immigration Services (BCIS), (DHS)
The USCIS is responsible for the administration of immigration and naturalization adjudication functions and establishing immigration services policies and priorities. These functions include: adjudication of immigrant visa petitions; adjudication of naturalization petitions; adjudication of asylum and refugee applications; adjudications performed at the service centers, and all other adjudications performed by the INS. Please visit the website for more information regarding the department. - Bureau of Indian Affairs - DOI
Bureau of Indian Affairs The Bureau of Indian Affairs (BIA) responsibility is the administration and management of 55.7 million acres of land held in trust by the United States for American Indians, Indian tribes, and Alaska Natives. There are 562 federal recognized tribal governments in the United States. Developing forestlands, leasing assets on these lands, directing agricultural programs, protecting water and land rights, developing and… - Bureau of Land Management - DOI
The Bureau of Land Management (BLM), an agency within the U.S. Department of the Interior, administers 261 million surface acres of America's public lands, located primarily in 12 Western States. The BLM sustains the health, diversity, and productivity of the public lands for the use and enjoyment of present and future generations. - Bureau of Public Debt, (DOTT)
Please visit the website for more information regarding the department. - California - Business, Transportation & Housing Agency
This site provides information and links to the 13 departments that this agency oversees, which include the Department of Financial Institutions, the Department of Corporations, the Department of Real Estate, the California Housing Finance Agency, and the Department of Housing and Community Development. - California - Department of Consumer Affairs
The Department of Consumer Affairs (DCA) protects and serves California consumers while ensuring a competent and fair marketplace. DCA helps consumers learn how to protect themselves from unscrupulous and unqualified individuals. The Department also protects professionals from unfair competition by unlicensed practitioners.