Consumer Services Guide (CSG)
Consumer Services Guide (CSG) Edition
The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the 'Guide', some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.Records Found: 105
- Pasadena Dist. Office of the LA County Dept. of Public Social Services
Assists residents of Pasadena and Alta Dena with a variety of consumer problems. Handles landlord/tenant disputes including assistance in filling out questions for unlawful detainer civil cases ($10 fee), domestic violence restraining orders (free to local residents, $10 fee to others), income tax forms and civil harassment suits. - PlanetFeedBack
This site provides tips to help you write a complaint letter, posts your complaint on their site, forwards your letter to the business in question, and manages the follow-up process. In addition, you have the option of having your complaint letter forwarded to other people, including your elected officials. - Project Sentinel
Provides public education, landlord/tenant counseling, investigation and legal referral to persons who believe they are victims of housing discrimination. The areas served include San Francisco, San Mateo County and the cities of Santa Clara, Campbell, Saratoga and Los Gatos. - Recourse Mediation Services
Mediation services, conflict resolution trainings, education programs. - Riverside County Department of Community Action
Mediates disputes in the following areas: landlord/tenant, harassment, neighbor disputes, small claims, employment, domestic, consumer/business and senior issues. Also assists low-income households with utilities. Other programs include notary, tatoo removal, mentoring, apprenticeship programs and IDA savings-matching. - Riverside County District Attorney
Complaints are taken in writing. Call for a complaint form. Advice and referrals provided. Mediation services not available. - Sacramento County District Attorney
Takes complaints and investigates advertising fraud, business misrepresentation and environmental problems. - San Bernardino County Center for Dispute Resolution
Center for Dispute Resolution will try to resolve problems between two parties. Decisions are not binding. Can also provide small claims court procedural advice. - San Diego City Attorney
Investigates and prosecutes consumer fraud, false or misleading advertising, unlawful business practices and environmental pollution violations. - San Francisco District Attorney
Mediation of disputes involving San Francisco-based businesses; prosecution of criminal and civil consumer fraud. - San Francisco Neighborhood Legal Assistance Foundation
Legal assistance for low-income S.F. residents with problems in housing, public benefits, welfare, Social Security, employment, and domestic violence. Legal staff will evaluate consumer calls and make appropriate referals. There is no charge for eligible clients. Persons with government benefit problems can be seen in the office between 9 - 12. Persons with other legal problems or questions should call for an appointment. Formerly known… - San Francisco Rent Stabilization and Arbitration Board (Rent Board)
Contact with questions about rent control in San Francisco. It may investigate reports of wrongful eviction as defined by city rent laws. This is an agency of the City/County of S.F. - San Francisco State University Legal Referral Center
Information and referral; assists clients in handling their own legal problems. Staff specialize in landlord/tenant, small claims court procedures, consumer rights, domestic relations and labor law. An attorney is available by appointment a few days each month ($10 for one half-hour). - San Francisco Tenants Union
Advises tenants on their rights. Publishes "San Francisco Tenants' Rights Handbook" and "Tenant Times." Drop-in counseling for non-members; phone counseling for members only. Assistance in tenant organizing. Call for hours. - San Mateo County District Attorney
Recorded message with instructions for filing consumer complaints. - Santa Clara County District Attorney
Complaints are taken in writing. Call for a complaint form or write to the above address detailing the circumstances of your complaint. Provides information and referral; landlord/tenant information also available. Offices in San Jose. - Santa Cruz County District Attorney
Advises on buyer-seller disputes; provides legally-binding mediation/arbitration and investigates and prosecutes consumer fraud, misleading advertising and unfair business practices. - Santa Monica City Attorney
Provides free services to Santa Monica residents whose rights have been violated by Santa Monica businesses. Santa Monica residents experiencing problems in other locations will be referred to the appropriate agency. - Securities and Exchange Commission (SEC)
Handles complaints about stock brokerage firms, mutual funds, stock transactions, stolen or lost certificates, and insider trading. The Commission is responsible for preventing fraud and deception in the purchase and sale of securities and this office and also administers federal laws involving securities and finances to protect investors and the public. - Self Help Access Center (SHAC)
Assistance in preparing legal papers, information, and resources for low-income litigants. Days and Hours: Tuesday, Wednesday and Thursday 8:30 a.m. to 12 Noon. - Small Claims Advisory Service
Assistance and procedural information on matters related to Small Claims Court. Information and materials provided on: case preparation, procedures for filing, collecting court judgments, self representation in court, etc. Will provide information on cases outside of Sonoma County. NO Translators for non-English speakers available. Must provide their own interpreter for Small Claims services and for their court hearing. Cannot represent in court and will not… - Solano County District Attorney
Consumer complaints taken; mediation services not available. - Sonoma County District Attorney
Consumer complaints taken; mediation services not available. - Sonoma County Rental Information and Mediation
Contact for mediation in landlord/tenant disputes and for landlord/tenant law information. - Tenant Action Center
Gives legal advice on landlord/tenant issues. Clients taken on a walk-in basis; call for hours. Bring copies of notices, leases or agreements between you and your landlord. A $15 donation is requested, but is not required.