Consumer Services Guide (CSG)
Consumer Services Guide (CSG) Edition
The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the 'Guide', some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.Records Found: 105
- Legal Aid of Napa Valley (formerly Napa County Legal Assistance Agency)
Legal Aid of Napa Valley (formerly Napa County Legal Assistance Agency) is a not-for-profit organization whose mission is to provide free, competent legal assistance to seniors, immigrants and low-income residents of Napa County. Legal Aid represents clients before courts and agencies, helps them obtain benefits, and protects their rights through advocacy, consultation, education and referrals. Legal services programs: Senior Legal Services Program: assists persons 60… - Legal Aid Society of Alameda County
Provides free legal services for low-income residents of Alameda County in the areas of welfare, family law, Social Security, employment and landlord/tenant disputes. - Legal Aid Society of San Diego County
Provides legal services on issues involving juvenile court, criminal court, immigration, housing, Social Security, health, family law and some consumer issues. - Legal Aid Society of San Mateo County
Provides services to seniors and low-income residents of San Mateo County in areas of public benefits, landlord/tenant issues, consumer rights, family law and others. Special units deal with the elderly, disabled and young people. - Legal Aid Society of Santa Clara County
Provides services to low-income residents of Santa Clara County in areas of landlord/tenant issues, fair housing, consumer rights, public benefits, medical benefits, immigration and family matters (domestic violence and emergency custody). Also has self-help clinics on evictions, security deposits, domestic violence, paternity suits and bankruptcy. - Los Angeles City Attorney
Responsible for the civil and criminal enforcement of state consumer protection laws violated in the City of Los Angeles. Refers victims to appropriate investigative agencies. Also operates a dispute resolution program to assist individuals in resolving disputes. - Los Angeles County Department of Consumer Affairs
Counsels, investigates and mediates consumer complaints resulting from transactions in the marketplace. Conducts special investigations and makes referrals to law enforcement or regulatory agencies. Provides information to consumers and investigates home improvement and home repair scams. - Los Angeles County Dispute Settlement Service
Offers free help to all Los Angeles County residents in settling most disputes between landlords/tenants, businesses, neighbors, employers/employees, consumers/merchants and multi-party disputes. Also provides information and referral services. - Mail Order Action Line
Handles complaints against direct marketing companies. - Marin County District Attorney
Mediation of consumer/business disputes. Enforcement of consumer protection statutes and prosecution of unfair business practices. - Marin County Fair Housing
Fair Housing of Marin offers a variety of services for individuals and businesses in Marin County, including counseling and information about fair housing and complaint assistance. - Marin County Mediation Services and Small Claims Advisors
Contact about mediation of disputes (other than child custody). Fees on a sliding scale basis; free to those who qualify. Free small claims court advice. Offers mediation training, conciliation, arbitration and meeting facilitation. Types of disputes that are handled: -Small Claims: Debts, accidents, property, etc. -Landlord/Tenant: Repairs, security deposits, evictions, inspections for both residential and commercial property. -Business: Partnership issues, real property sales, etc. -Neighbor:… - Mid-Peninsula Citizens for Fair Housing
Midpeninsula Citizens for Fair Housing provides services, free of charge, to people who believe they have experienced discrimination. Advocates for fair, affordable housing at local, county, state and federal government levels. Educates local officials, tenants, and rental property owners/managers about fair housing laws. Assists real estate professionals in interpreting fair housing laws for clients. Sponsors and Participates in housing workshops and housing conferences. Speaks to… - Napa County District Attorney
Processes and mediates consumer complaints. Also provides consumer information in a variety of topics such as ID Theft, home improvement fraud, elder abuse and small claims court, among others. - Napa County Rental Information and Mediation Services
Contact about mediation for disputes in these areas: landlord/tenant, fair housing and mobile home parks. - Napa Fair Housing Center (Greater Napa Housing Center)
Fair Housing Napa Valley, formerly known as the Greater Napa Fair Housing Center, was established to eliminate discrimination in Napa County through education and enforcement in order to ensure that everyone is given an equal opportunity to live in the housing of their choice. Fair Housing also provides advice, information, and if necessary, can assist by mediating or conciliating disputes that may arise between tenants… - National Association of Securities Dealers Inc. (NASD)
Third party dispute resolution forum, including both arbitration adn mediation solutions, for the resolution of monetary and business disputes between investors and securities firms. - National Conflict Resolution Center
SDMC offers an alternative to the court system by providing a forum for the non-adversarial resolution of disputes. Assistance for the resolution of civil disputes, including real estate matters and divorce mediation. Large group facilitation is available as well as mediation skills training. - National Fraud Information Center (NFIC)
Use their "Online Incident Report Form" to report phone or mail fraud, fraudulent advertisements in magazines, newspapers, and television, or fraud via commercial online services or the Internet. - Office for Victims of Crime, (DOJ)
The Office for Victims of Crime offers information and publications about state victim assistance and compensation programs, as well as advice and resources for victims of a variety of crimes. - Office of Consumer Complaints, (FMC)
The FMC is a regulatory agency maintaining statutory authority over ocean carriers and certain other entities, operatiing in the waterborne foreign commerce of the U.S. Assistance to consumers engaged in disputes with tranporting carriers as well as with cruise operators is available through the Office of Consumer Complaints. - Office of Privacy Protection
Assists individuals with identity theft and other privacy-related concerns. Provides consumer education and information on privacy issues. Coordinates with local, state and federal law enforcement on identity theft investigations. Recommends policies and practices that protect individual privacy rights. - Office of RESPA and Interstate Land Sales, (HUD)
Provides information about The Real Estate Settlement Procedures Act (RESPA), a consumer protection statute first passed in 1974. The purposes of RESPA are 1. to help consumers become better shoppers for settlement services and 2. to eliminate kickbacks and referral fees that unnecessarily increase the costs of certain settlement services. Provides information about RESPA's required disclosures and enforcement, how to file a complaint and others. - Orange County District Attorney
Complaints are taken in writing. Call for a complaint form or write to the above address detailing the circumstances of your complaint. - Pacific Community Services
Serves Contra Costa and Solano Counties. Provides housing counseling services to families in danger of losing their homes; mediation for landlord/tenant disputes and pre- and post-occupancy counseling for federally-subsidized housing programs. Conducts workshops for all aspects of home purchase and ownership. Investigates complaints about the violation of fair housing laws and makes legal referrals. Hotline: (800) 914-6874