Consumer Services Guide (CSG)
Consumer Services Guide (CSG) Edition
The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the 'Guide', some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.Records Found: 105
- Alameda County Consumer Affairs Commission
The mission of the Alameda County Consumer Affairs Commission is to provide direction and assistance resulting in a better qulity of life for consumers and business. - Asian Pacific American Dispute Resolution Center
Provides mediation services for personal, business, community disputes and race-related disputes. Also provides services for all ethnic groups. We strive to improve human relations and race relations by addressing complex, cross cultural community conflicts and their root causes with community partners through education, training, and development of new models and techniques. - Asian Pacific American Legal Center
Assists and conducts community workshops in consumer education on fraud and vocational school fraud. Help with family law issues, immigration, civil, employment and language rights law and training in inter-ethnic relations. - Baddealings.com
The company was created on the premise that people who conduct business should be held accountable for Baddealings. The founder found that people were reluctant to make purchases over the internet because they fear fraudulent activities. So this company was forumulated to combat fraud, and weed out the legitimate companies or persons from the illegitimate ones. They're here to make you feel more secure with… - Bay Area Legal Aid
Bay Area Legal Aid (BayLegal) is the largest provider of free civil legal services in the Bay Area. Their seven regional offices work together to provide high quality legal assistance to low-income people regardless of their location, language, or disability. BayLegal is uniquely positioned to help people across county lines. They assist people in the areas of housing, public benefits, health access, and domestic violence. - Berkeley Rent Stabilization Board
Contact for questions about rent control or general rental information in Berkeley. Provides landlord/tenant counseling and arbitration of rent increases. - Board of Accountancy
The mission of the California Board of Accountancy is to protect the public welfare, particularly consumers, by ensuring that only qualified persons and firms are licensed to practice public accountancy and that appropriate standards of competency and practice, including ethics, objectivity and independence are established and enforced. - Bureau of Electronic and Appliance Repair
Looks into complaints about invoices which exceed the written estimate, incompetent repairs, etc. Call to get a complaint form. Complaints in letter form are also acceptable. - California - Business, Transportation & Housing Agency
This site provides information and links to the 13 departments that this agency oversees, which include the Department of Financial Institutions, the Department of Corporations, the Department of Real Estate, the California Housing Finance Agency, and the Department of Housing and Community Development. - California - Department of Financial Institutions (DFI)
The State Departments of Banking regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. - California - Department of Managed Care
Government entity set up to help consumers with complaints about HMOs or managed care health insurance plans. - California - Department of Real Estate
Search current licensee records online. View a list of individuals or entities conducting real estate activities without proper licensing. - California - Legislative Counsel
This site features information on current and past legislative bills in the state of California. You can use this site to search for any of the California codes. - California - Public Utilities Commission
The Public Utilities Commission (RIPUC) and the Division of Public Utilities and Carriers (DPUC) are independent regulatory bodies whose mission is to ensure that safe, reliable, quality utility service is provided at a fair and reasonable cost. - California Center for Law and the Deaf
Provides legal advice and assistance for deaf and hearing-impaired clients in areas of discrimination, accessibility and accommodations. Areas include the workplace, public facilities, special education, media, emergency information and telecommunications access. Handles individual and class action suits. The California Center for Law and the Deaf (CalCLAD), established in December, 1978, is committed to the protection and advancement of the legal rights of deaf and hard-of-hearing… - California Community Dispute Services (CaCDS)
A non-profit agency dedicated to providing voluntary mediation and arbitration services as alternatives to the judicial system. - California State Department of Fair Employment and Housing
The Mission of the Department of Fair Employment and Housing is to protect the people of California from unlawful discrimination in employment, housing and public accommodations, and from the perpetration of acts of hate violence. DFEH receives and investigates discrimination complaints in its twelve district offices throughout the State. Ten offices handle employment, public accommodations and hate violence cases and two offices handle housing cases.… - Call for Action
Volunteers are trained to assist in resolving consumer problems. Mediation services are available. - City of Bakersfield's Fair Housing Division
The City of Bakersfield's Fair Housing division responds to housing discrimination complaints, educates the housing community on fair housing law, and implements the City's 2005 Analysis of Impediments to Fair Housing Choice. - Civil Rights Division, (DOJ)
The Division is the program institution within the federal government responsible for enforcing federal statutes prohibiting discrimination on the basis of race, sex, handicap, religion, and national origin. Contact the Housing Discrimination Tip Line to report an incident of housing discrimination: 1-800-896-7743 (toll-free Tip Line) (202) 514-4713 (local calls) (202) 305-1882 (TTY) (202) 514-1116 (Fax) fairhousing@usdoj.gov - Commodity Futures Trading Commission
Accepts online reports of suspicious activites or transactions involving the trading of commodity futures contracts or commodity options. Consumers seeking reparations in a dispute should print out the CFTC Reparations Complaint Form. Complaints for reparation are not currently accepted electronically. - Community Boards of San Francisco
Free conflict resolution services for San Francisco residents for problems of all types, such as landlord/tenant disputes, harassment, parking and noise disputes and family problems. - Complaint Mediation Program
Information on how to file a mediation complaint with the California Department of Consumer Affairs. - Comptroller of the Currency
Call for answers to questions about the regulations governing national banks. Complaints must be in writing. - Conciliation Forums of Oakland
Are you being annoyed by a neighbor? Having trouble with your landlord? Having difficulty with a co-worker? You don't have to go to court or call the police to solve many disputes. Conciliation Forums of Oakland offers skilled, volunteer mediators who can help you create solutions that work for all parties involved. It's fast, fair, convenient, and confidential. Located in Preservation Park.