Consumer Services Guide (CSG)
Consumer Services Guide (CSG) Edition
The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the 'Guide', some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.A | B | C | D | E | F | G | H | I | J | K | L | M | N
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Records Found: 50
- Department of Justice (DOJ)
To enforce the law and defend the interests of the United States according to the law; to ensure public safety against threats foreign and domestic; to provide Federal leadership in preventing and controlling crime; to seek just punishment for those guilty of unlawful behavior; to administer and enforce the Nation's immigration laws fairly and effectively; and to ensure fair and impartial administration of justice for… - Department of Labor (DOL)
The Department of Labor fosters and promotes the welfare of the job seekers, wage earners, and retirees of the United States by improving their working conditions, advancing their opportunities for profitable employment, protecting their retirement and health care benefits, helping employers find workers, strengthening free collective bargaining, and tracking changes in employment, prices, and other national economic measurements. In carrying out this mission, the Department… - Department of Legislative Affairs, (DOTT)
Acting as the U.S. government's money manager, FMS provides centralized payment, collection, and reporting services for the government. * Staffed by approximately 2,100 career civil servants; * Oversees the daily cash flow of nearly $50 billion into and out of federal accounts; * Disburses more than $1.7 trillion to more than 100 million individuals via social security and veterans' benefits, income tax refunds and other… - Department of Motor Vehicles (DMV)
Contact if you have a complaint against a used or new car dealer concerning registration and sales or warranty repair problems. For service warranties, see the Federal Trade Commission or the Department of Insurance. DMV also regulates driving schools, dismantlers and registration service providers. For a referral to a DMV investigator, contact your local DMV office. - Department of Real Estate
Handles unfair, misleading or fraudulent treatment by a licensee in real estate transactions. Call for complaint form. State your specific complaint, list witnesses and include copies of all documents. - Department of State (DoS)
Create a more secure, democratic, and prosperous world for the benefit of the American people and the international community. - Department of the Interior (DOI)
The Department manages one of every five acres of land in the United States, providing opportunities for wilderness, wildlife protection, recreation, and resource development; We supply water for much of the West so that farmers can grow food and people can turn on their taps; We provide access to energy and minerals so that people can warm and cool their homes, and drive to their… - Department of the Treasury (DOTT)
The United States Treasury Department is entrusted with a broad range of duties and functions. In addition to monetary functions such as budgets, taxes, and currency production and circulation, Treasury also oversees critical functions in enforcement, economic policy development, and international treaty negotiation, just to name a few. - Department of Toxic Substances Control
Contact for information on how to minimize, treat, store and dispose of hazardous waste, or to complain about an industry illegally dumping waste. - Department of Transportation (DOT)
Contact about commercial airline and charter companies if your luggage was lost or you have reservation or ticket disputes, or similar problems. (For airline safety questions or problems contact the Federal Aviation Administration.) - Department of Veterans Affairs (VA)
Toll Free Numbers for Contacting VA VA Benefits: 1-800-827-1000 * Education * Home Loan Guaranty * Disability Compensation * Disability pension * Dependency Indemnity Compensation * Death Pension * Vocational Rehabilitation and Employment * Civilian Health and Medical Program of the Department of Veterans Affairs (CHAMPVA) * Medical Care * Burial * Life Insurance Life Insurance: 1-800-669-8477 Education (GI Bill): 1-888-442-4551 Health Care Benefits: 1-877-222-8387… - Direct Marketing Association (DMA)
The DMA maintains national opt-out lists to help consumers decrease junk mail, telemarketing calls and spam e-mail. Visit the site for more details and instructions on how to remove your name from mail lists, etc. - Disability Resources
The mission of this non-profit organization is to make information about disabilities easily accessible. By researching publications, online resources, and other informational outlets, this organization puts out a newsletter called Disability Resources Monthly and an online guide to disability resources. - Disability Rights Education and Defense Fund (DREDF)
This organization helps defend the rights of people with disabilities. It provides educational, technical and training assistance. DREDF handles individual cases and represents people in court. It also answers thousands of calls each month. The website contains links, information about legal cases, articles, newsletters, publications, and press releases. - Disabilityinfo.gov
This website is an ideal resource for finding out information concerning a vast number of topics. Organizations, articles, and facts that pertain to employment, education, housing, transportation, health, income support, technology, and independent living for people will all disabilities can be found online. The website also has a search engine that will find information for consumers, employers, researchers, or service providers. - Disabled American Veterans
This non-profit organization represents all of America's veterans and their families. It has around two hundred and sixty trained National Service Officers that help veterans at no charge. All the nationwide free services provided to veterans and their families are funded by public contributions and membership dues. - District Attorney Associations
Many district attorney offices offer mediation services. See page 21 for local offices. - District Attorney's Offices
- District of Columbia - Better Business Bureau (BBB)
Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations. Serving Metropolitan Washington, DC and Eastern Pennsylvania. - District of Columbia - Commissioner of Banking and Financial Institutions
The State Departments of Banking regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. - District of Columbia - Department of Insurance and Securities Regulation
The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities. Each state has its own laws and regulations for securities brokers and for all types of securities, including stocks, mutual funds, commodities, real estate offerings, uninsured investment products sold by banks and others. The officials enforce these laws and regulations. State securities agencies are responsible also… - District of Columbia - Public Service Commission
The Public Utilities Commission (RIPUC) and the Division of Public Utilities and Carriers (DPUC) are independent regulatory bodies whose mission is to ensure that safe, reliable, quality utility service is provided at a fair and reasonable cost. - District of Columbia - Weights and Measures Office
State Weights and Measures Offices enforce laws and regulations about the labeling, weight, measure or count of packaged items including food and household products. These offices also regulate the accuracy of weighing and measuring devices in supermarket, gas stations, taxicabs, etc. Some city and county offices have weights and measures functions in addition to the state offices listed below that might be listed under either… - Division of Consumer and Community Affairs, (FRS)
The Board of Governors handles consumer complaints about state-chartered banks and trust companies which are members of the Federal Reserve System. - Drug Enforcement Administration (DEA), (DOJ)
The mission of the Drug Enforcement Administration (DEA) is to enforce the controlled substances laws and regulations of the United States and bring to the criminal and civil justice system of the United States, or any other competent jurisdiction, those organizations and principal members of organizations, involved in the growing, manufacture, or distribution of controlled substances appearing in or destined for illicit traffic in the…