Consumer Services Guide (CSG)

Consumer Services Guide (CSG) Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the 'Guide', some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

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Records Found: 126

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• Cal-EPA
  The California Environmental Protection Agency is charged with developing, implementing and enforcing the state's environmental protection laws that ensure clean air, clean water, clean soil, safe pesticides and waste recycling and reduction. They are at the forefront of environmental science, using cutting-edge research to shape the state's environmental laws.
  
  
• Calaveras County Housing Repair Program
  Calaveras County can assist low income individuals with low-interest loans, deferred loans, or other types of loans depending on your income level and need. You may qualify for a home repair loan even if you have been turned down by other lenders.
  
  
• California - Athletic Commission
  The California State Athletic Commission (CSAC) regulates professional boxing, professional and amateur kickboxing and professional mixed martial arts (MMA) throughout the state by licensing all participants and supervising the events.
  
  
• California - Attorney General
  The Attorney General represents the people of California in civil and criminal matters before trial courts, appellate courts and the supreme courts of California and the United States. The Attorney General also serves as legal counsel to state officers and, with few exceptions, to state agencies, boards and commissions. Exceptions to the centralized legal work done on behalf of the state are listed in Section…
  
  
• California - Better Business Bureau (BBB)
  Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations.
  
  
• California - Business, Transportation & Housing Agency
  This site provides information and links to the 13 departments that this agency oversees, which include the Department of Financial Institutions, the Department of Corporations, the Department of Real Estate, the California Housing Finance Agency, and the Department of Housing and Community Development.
  
  
• California - Department of Consumer Affairs
  The Department of Consumer Affairs (DCA) protects and serves California consumers while ensuring a competent and fair marketplace. DCA helps consumers learn how to protect themselves from unscrupulous and unqualified individuals. The Department also protects professionals from unfair competition by unlicensed practitioners.
  
  
• California - Department of Corporations
  The Department of Corporations licenses and regulates a variety of businesses that affect your life, including securities brokers and dealers, investment advisers and financial planners, and certain fiduciaries and lenders. They also regulate the offer and sale of securities, franchises and off-exchange commodities.
  
  
• California - Department of Financial Institutions (DFI)
  The State Departments of Banking regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit.
  
  
• California - Department of Health Care Services
  Provides referrals for and answers questions concerning care in hospitals, clinics, nursing homes or with home health agencies.
  
  
• California - Department of Insurance
  The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities.
  
  
• California - Department of Managed Care
  The Help Center at the Department of Managed Health Care explains your health care rights and helps you understand how to use your health care benefits. They make sure that health plans follow the law and address member complaints on time.
  
  
• California - Department of Motor Vehicles (DMV)
  Contact if you have a complaint against a used or new car dealer concerning registration and sales or warranty repair problems. For service warranties, see the Federal Trade Commission or the Department of Insurance. DMV also regulates driving schools, dismantlers and registration service providers. For a referral to a DMV investigator, contact your local DMV office.
  
  
• California - Department of Real Estate
  Handles unfair, misleading or fraudulent treatment by a licensee in real estate transactions. Call for complaint form. State your specific complaint, list witnesses and include copies of all documents.
  
  
• California - Department of Rehabilitation
  This Department works with consumers and other parties to help provide resources, job opportunities, and equal services to people with disabilities. The website contains a list of the offices in many statewide locations.
  
  
• California - Housing Finance Agency (CHFA)
  CHFA finances below-market-rate loans to affordable rental housing and assists first-time home buyers.
  
  
• California - Legislative Counsel
  Founded in 1913, the Office of Legislative Counsel is a nonpartisan public agency that drafts legislative proposals, prepares legal opinions, and provides other confidential legal services to the Legislature and others. The office also provides computer services, data networking, and related customer services to the Legislature. This site features information on current and past legislative bills in the state of California. You can use this…
  
  
• California - Medical Board
  The mission of the Medical Board of California is to protect health care consumers through the proper licensing and regulation of physicians and surgeons and certain allied health care professions and through the vigorous, objective enforcement of the Medical Practice Act, and, to promote access to quality medical care through the Board's licensing and regulatory functions.
  
  
• California - New Motor Vehicle Board
  Contact about problems with new or used vehicles purchased from new car dealerships. This is the only state agency that gives advice on the lemon law, but it does not have jurisdiction over lemon law cases.
  
  
• California - Office of Privacy Protection
  The California Office Privacy Protection, in the State and Consumer Services Agency, provides information and assistance on privacy issues to individuals and recommends privacy practices to businesses and other organizations. The office opened in 2001, with a mission of identifying consumer problems in the privacy area and encouraging the development of fair information practices.
  
  
• California - Office of Real Estate Appraisers (OREA)
  OREA licenses real estate appraisers and ensures that appraisers obey national and California standards and law. This agency also investigates complaints against appraisers. Site features consumer information, as well as license verification of appraisers.
  
  
• California - Osteopathic Medical Board
  The board protects consumers, promotes the highest professional standards in the practice of osteopathic medicine, and licenses osteopathic physicians and surgeons. It investigates consumer complaints and uses its enforcement power to ensure practitioners abide by the provisions of the state Business and Professions Code/Medical Practice Act.
  
  
• California - Respiratory Care Board, Dept. of Consumer Affairs
  The Respiratory Care Board of California's mission is to protect and serve the consumer by enforcing the Respiratory Care Practice Act and its regulations, expanding the delivery and availability of services, increasing public awareness of respiratory care as a profession, and supporting the development and education of all respiratory care practitioners. This bureau receives complaints against respiratory care professionals.
  
  
• California - Telephone Medical Advice Services Bureau
  Protect consumers by regulating businesses that provide telephone medical advice to California patients. Inform patients of their rights and pursue any reported harmful activities. This bureaus serves both consumers and businesses that provide Telephone Medical Advice Services.
  
  
• California - Weights and Measures Office
  State Weights and Measures Offices enforce laws and regulations about the labeling, weight, measure or count of packaged items including food and household products. These offices also regulate the accuracy of weighing and measuring devices in supermarket, gas stations, taxicabs, etc. Some city and county offices have weights and measures functions in addition to the state offices listed below that might be listed under either…
  
  

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