Updated: October 06 2006

Aviation Consumer Protection Division (ACPD), (DOT)

The ACPD operates a complaint handling system for consumers who experience air travel service problems. Consumers with concerns about airline safety should call the Federal Aviation Administration toll-free at 1-800-255-1111. Consumers with concerns about aviation security should register their comments with the Transportation Security Administration at http://www.tsa.gov/public/contactus.

Primary Address

Aviation Consumer Protection Division (ACPD), (DOT)
Department of Transportation
Washington, DC 20590
Phone: (202) 366-2220
Web: http://www.dot.gov/airconsumer

Region(s) Served

• National

Locations

• ACPD - Washington Office
  Department of Transportation,
  400 7th Street, SW,
  Washington, DC 20590
  Toll-free: (800) 255-1111
  Phone: (202) 366-2220

Related Programs

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