Updated: October 06 2006
Aviation Consumer Protection Division (ACPD), (DOT)
The ACPD operates a complaint handling system for consumers who experience air travel service problems. Consumers with concerns about airline safety should call the Federal Aviation Administration toll-free at 1-800-255-1111. Consumers with concerns about aviation security should register their comments with the Transportation Security Administration at http://www.tsa.gov/public/contactus.
Primary Address
Aviation Consumer Protection Division (ACPD), (DOT)
Department of Transportation
Washington, DC 20590
Phone: (202) 366-2220
Web: http://www.dot.gov/airconsumer
Region(s) Served
- National